Reminders cut down on tenants who pay late simply because they forgot. Lokwyn sends them for you each morning.
Turn them on
- Go to Settings and find Rent reminders.
- Tick Email tenants, and choose how many days before rent is due (1 to 7 days).
- Tick Email tenants once when their rent is late if you want that too. It goes out on the day the first late fee is added, with what they owe and how to pay.
- Choose Save reminders.
What tenants receive
- The emails come from your facility's name, and replies go to your facility's email address.
- They show the amount, the due date, and your phone number or pay link.
- Tenants on autopay are told the payment will be taken automatically. They don't get late emails.
- Only tenants with an email address on file receive them.
Important:Reminders are friendly emails, not legal notices. Late and lien notices are sent separately. See Late notices and lien notices.