Tenants pay from a secure page with your facility's name on it. The money goes straight to your bank through your own Stripe account, and Lokwyn records each payment on the right rental by itself.
Set it up (once per facility)
- Go to Settings and find Online payments.
- Choose Set up online payments. Stripe asks for your business details and the bank account to pay into. It takes about 10 minutes.
- Stripe then checks your details. If it needs anything else, Lokwyn lists it under Online payments. Choose Continue on Stripe to finish. Tenants can pay online once Stripe has approved your account.
Stripe charges its standard processing fees on each payment, as any card terminal does.
Send a tenant their pay link
Each rental has its own pay link under Pay online. Copy it and send it by text, or choose Email it to send it from Lokwyn. The page always shows what the tenant owes today. Your rent reminder emails include the link too.
- Card payments are recorded as soon as the tenant pays.
- Bank transfers take about 4 business days. Until then, the rental shows the payment as on its way, and it's recorded once the money arrives. If the bank rejects it, nothing is recorded and the rental shows why.
Autopay
Tenants can turn on autopay from their pay link by saving a card. Their rent is then charged automatically on each due date, and their reminder email tells them there's nothing to do. The rental shows Autopay: on with the card.
- If the card is declined 3 times, autopay pauses and the tenant is emailed to save a new card.
- Tenants can change their card or turn autopay off from the same link.
- You can turn it off on the rental with Turn off autopay.