Lokwyn fills in your notice wording with the tenant's name and address, the unit, an itemized list of what they owe and the pay-by date. There are two notices: the late notice (used for the pre-lien step) and the lien notice.
Set your wording (once)
- Go to Settings and find Notices to tenants.
- Set Days the tenant has to pay. It sets the pay-by date on both notices.
- Choose Paste your own and paste the notice you already use, or adapt the example wording.
- Use fields such as
{{tenant_name}},{{balance}}and{{pay_by_date}}where the tenant's details should go. The full list is shown under the wording. - Choose Save notice wording.
Send a notice
- From the notice task, choose Send notice. You can also open the rental and use the Notices card.
- Check the Pay by date. For a lien notice, enter the sale time, place and terms.
- Read the notice. It shows exactly what the tenant will receive.
- Send it the way your state requires. Choose Print notice to mail it, or Email the notice where your state allows notices by email.
- If you mailed it, enter how it was sent and the tracking or certificate number, then choose Record as sent.
Before a notice is recorded or emailed, you tick a box confirming you've read it and the tenant, unit, amounts and dates are right. The rental's history shows the notice, how it was sent and who sent it, and the matching task is marked done.
Your first lien notice
Before the first lien step at each facility, an owner or admin confirms once that they're responsible for following their state's lien law. Lokwyn reminds you of the steps and fills in your notices. It doesn't give legal advice or check your process against the law.
Lien notices by email
A lien notice can be emailed only if the tenant agreed to notices by email (a tick box on the rental) and your state allows it. Otherwise, print it and send it the way your state requires, often certified mail.
Before a lien notice can go out, you'll also need to check the tenant's military status.