Help center › Getting started

Set up Lokwyn

From sign-up to your first tenant in about 15 minutes.

Setting up takes three steps: your facility, your units, then your tenants. Lokwyn walks you through them the first time you log in.

1. Add your facility

  1. Enter the facility's name, address, phone and email. Tenants see these on notices, receipts and reminder emails.
  2. Choose the facility's time zone. Rent becomes due and late fees start by this time zone's calendar.
  3. Answer whether the facility has a keypad gate with a code for each tenant. If it doesn't, Lokwyn leaves out gate codes and the lock-gate step for late tenants.

2. Add your units

If you're moving from other storage software, import your units and tenants from its rent roll. It's the fastest way and brings in balances and paid-through dates too. Otherwise, add your unit types and units by hand.

3. Add your tenants

If you imported, your tenants are already in. If not, move in each current tenant.

Before your first month, check these settings

Open Settings and go through these once. They're the rules Lokwyn follows every night for this facility.

  • Billing and late fees: when rent is due, your admin fee and deposit, and your late fees. See Late fees and late-payment steps.
  • Late-payment steps: the days for locking the gate, overlocking, notices and the lien. The starting days are only an example. Set them to match your state's law.
  • Rent reminders: whether tenants get an email before rent is due. See Rent reminder emails.
  • Notices to tenants: the wording of your late notice and lien notice. See Late notices and lien notices.
Tip:Want to look around first? On your dashboard, choose Explore a sample facility. It builds a facility with made-up tenants and a few months of history that you can try anything on, then delete.

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