Help center › Your account

Add your team

Invite staff, choose what they can do, and remove access.

RoleCan do
MemberMove tenants in and out, take payments, add charges, work through tasks and print notices
AdminEverything a member can, plus units, imports, credits, refunds, rent changes, emailing tenants, settings and the team
OwnerEverything, including your subscription. Each account has one owner.

Invite someone

  1. Go to Settings and find Team.
  2. Choose Member or Admin, then Create invite link.
  3. Send the link to your teammate. It works once and expires in 7 days.
  4. They open it and create a login, or log in if they already have one.

A teammate forgot their password

They can use Forgot password on the login page. Or an owner or admin can choose Reset password next to their name under Team and send them the link it makes. It works for 24 hours.

Remove someone

Under Team, choose Remove next to their name. They lose access straight away. Everything they did stays in your history.

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